Gaming is for fun — not stress. At 23bet, we stand by you with responsible gaming tools, limit-setting options, and support features.
Gaming is entertainment — not a source of income. Responsible gaming means knowing your limits and playing for fun. Never chase losses with impulsive bets trying to win back what you've lost.
23bet believes that Responsible Gaming This is more than a policy — it is our core commitment to every member. Gaming is only enjoyable when it is controlled, planned, and done mindfully.
Online gaming is growing rapidly in Bangladesh, but many players end up spending more time and money than they intend to. At 23bet, we want you to always Play with enjoyment, within your limits play. That's why we've built a range of protection tools to help you monitor your own gaming habits.
The core principles of responsible gaming are:
At 23bet Responsible Gaming To ensure this, we offer deposit limits, time limits, reality checks, and self-exclusion. This page explains each protection measure in detail.
23bet is strictly for users aged 18 and above. Age verification is mandatory at registration.
Safety features 23bet offers to protect your gaming experience
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it cannot be exceeded — eliminating the risk of overspending on impulse.
Set a maximum time limit for each gaming session. Once the time is up, the platform will automatically notify you and encourage you to take a break.
On-screen reminders will appear at regular intervals showing how long you've been playing and how much you've spent — helping you make informed decisions.
Temporarily or permanently suspend your account on your own terms. Self-exclusion can be set for any period from 7 days up to 5 years, during which login is completely disabled.
Take a temporary break ranging from 24 hours to 30 days. During this time your account remains active, but gaming and deposit features are temporarily suspended.
Our support team is always available for any gaming-related concerns. Reach out anytime for advice or assistance on responsible gaming.
Knowing yourself is the most important step toward responsible gaming
If you recognize three or more of the warning signs listed above in yourself, please reach out to our support team. We're here to help — without judgment.
23bet's responsible gaming tools are easy to access and use
Set a daily maximum of BDT 5,000, weekly BDT 20,000, or monthly BDT 50,000. Reducing a limit takes effect immediately; increasing one requires a 72-hour waiting period.
Set a session limit anywhere from 30 minutes to 8 hours. When the time is up, you will receive an automatic notification and be prompted to log out.
Set a cap on how much you can lose in a given period. Once the limit is reached, your session will automatically pause.
Close your account for 7 days, 1 month, 6 months, 1 year, or permanently. No marketing messages will be sent during this period.
A pop-up will appear every 30, 60, or 90 minutes showing your total time and spend — keeping you aware and in control.
This is a sample view. Log in to your account to see and update your own limits.
Go to Account Settings to change your limits. Decreasing a limit takes effect immediately; increasing one takes 72 hours.
Protect yourself in just a few simple steps
Sign in to your 23bet account using your mobile number and password.
Click your name in the top-right corner and select "Account Settings".
Click the "Responsible Gaming" option in the Settings menu.
Choose from 7 days, 1 month, 6 months, 1 year, or permanent.
Verify your identity via OTP. Self-exclusion takes effect immediately.
Your account cannot be reactivated before the self-exclusion period ends. For assistance, email [email protected].
Most frequently asked questions from members about responsible gaming